1. 1. welcome
  2. 2. account type
  3. 3. reset option
  4. 4. set password
  5. 5. change complete

Password Changer

Reset Password

As you have forgotten your current password, you'll need to create a new one.

Which password do you wish to reset?

  • Please enter the relevant username for the account you wish to change.



Useful info

To reset your password you will need to provide the answers to the security questions you answered when you created your email account. If you did not answer the security question or can't remember your answers, you will need to call Customer Care on 1890 260 260. Please be advised that you will need to provide proof of identity as the owner of the eir account the email is registered to. You should have your most recent bill to hand to answer any security questions our agents may have.